IBM ranked top in web portal software market share
Gartner has ranked IBM as the worldwide market share leader in an enterprise software segment called Portal Products and User Interaction Tools. The ranking was based on total worldwide software revenue for 2008.
A rise in IBM's healthcare client engagements contributed to its portal success. More than 6 500 IBM clients use IBM's Web 2.0-enhanced WebSphere Portal software.
IBM has seen an especially large jump in new portal business from healthcare clients worldwide including Catholic Healthcare West, Children's Medical Center of Dallas, Healthways, MedStar Health, Memorial Health, and Trillium Health Centre. IBM WebSphere Portal is also used by four of the top five US healthcare insurance companies, Blue Cross Blue Shield organisations in 33 states, more than 30 major hospitals, clinics, and delivery networks worldwide, and more than 12 online healthcare provider sites servicing more than 20,000 users each, and sites serving more than five million users each.
"Portal software connects all stake holders, enables communication, collaboration and process efficiency, and promotes better work flow and information sharing," says Benoit Long, vice president and CIO of Trillium Health Centre, an Ontario, Canada-based hospital that has developed multiple portals over the last five years. "We connect thousands of staff and clinicians at our multiple locations, and we are now in the process of connecting patients involved in chronic disease management, particularly diabetes, and their providers through patient and provider portals."
IBM portals have also been well received in the financial industry. It's being used by ten of the top ten global banks, nine of the top ten US banks, seven of the top ten European banks, and eight of the top ten Asia Pacific banks.
"Portal technology is exploding due to the unique combination of cost savings and exceptional Web experiences achievable with the latest technologies. IBM WebSphere Portal software has delivered Web 2.0 innovations, preserved customers existing investments, and sped time to market, all with reliable security and manageability," says Larry Bowden, vice-president, IBM Portal and Mashups.
IBM portal customers in other industries include Abbott Labs, Australian Social Security, Bayer Schering, Bombardier, Border States, College.gov, Isuzu, Finnish Defense, Harley Davidson, Knoxville Utilities Board, Lamborghini, Nissan, the Navy Federal Credit Union, Prudential, Volkswagen, University of London, Yulon Motors, and TRI-WEST, a flooring company. IBM clients that use IBM WebSphere Portal for service-oriented architecture-based IT systems include the Stockholm-based Swedish Road Administration and Atlas Air Worldwide Holdings of Purchase, NY.
IBM WebSphere Portal software, version 6.1 is designed to securely combine information from both corporate enterprises and the Web. The new software has Web 2.0 features that help people be more productive and find information faster. Its live text feature allows a user to click on text - in the context of the business process being used — and see supporting information related to the job at hand. For example, when a salesperson clicks on the address of a client, a map with driving directions could
appear, or an electronic business card could pop up when clicking on a person's name.
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