Customers are not forgiving of chatbots after a negative experience
Customers say they are open to using customer service chatbots, but only 27% of customers say they would be willing to try a chatbot again after a negative experience, according to a Gartner survey. Eric Keller, senior director analyst in the Gartner Customer Service...
Intra-African trade a continental priority
Boosting trade flows amongst African countries remains a key economic priority, writes Kanayo Awani, executive vice-president: Intra-African Trade & Export Development Bank at African Export-Import Bank. There is significant opportunity to accelerate the growing...
Study underlines Africa’s unique cardiovascular conditions
A University of Cape Town (UCT) led study, the Sub-Saharan Africa Survey of Heart Failure (THESUS II), has found that the conditions of those most affected by heart failure in Africa haven’t changed much. Africans presenting with heart failure are still 10-20 years...
Companies urged to use the Export Block Exemption
The publication of the Block Exemption for Promotion of Exports enabling South African exporters to collaborate in pursuing international markets will not benefit them unless they make full use of the regulation. This is according to the Kwanele Mkhwanazi, director:...
SA students shine in Tashkent Olympiad
South Africa's national programming team has returned home with four awards from the 2026 International Olympiad in Informatics (IOI), held in Tashkent, Uzbekistan. The team brought home one Bronze medal and three Honourable Mention certificates, a strong showing...
Nvidia to buy Hugging Face in $12,9bn deal
Nvidia has agreed to acquire Hugging Face for $12,93-billion. “Together, we will scale Hugging Face’s platform, strengthen its infrastructure and expand access to AI for developers and institutions worldwide,” says Nvidia CEO Jensen Huang in a post announcing the...
GoTyme Bank completes app transition
GoTyme Bank, formerly TymeBank, will retire the old TymeBank app on 6 September 2026, completing the phased transition to the GoTyme Bank app launched early this year. The new GoTyme Bank app has already recorded more than 4,5-million downloads. Customers still using...
Transport costs keep millions away from work and education
As South Africans face sharply higher fuel prices from yesterday, new Ipsos research shows that transport affordability is already affecting access to work and education for a significant number of people. The nationally representative findings, from the Ipsos...
Scientists may have found dark matter
Global scientists have encountered an intriguing particle interaction in their search for dark matter, which might help pave the way for answering one of the biggest unresolved questions about our universe. The study, led by a University of Bristol astro-particle...
SA online retail to reach R159bn this year
South Africans are expected to spend about R159-billion online in 2026, as e-commerce grows by an estimated 22,5% and records its first full year at 10% of national retail turnover on a like-for-like nominal basis. These are the central findings of Online Retail in...
More News Today
The role of flash storage in the era of physical AI
While artificial intelligence (AI) has been particularly good at answering questions, many may be wondering how else the technology could help us in our daily lives. Well, we are already starting to see the next phase of AI, where intelligence has leapt off the screen...
NetScout data platform transforms AI-driven network operations
NetScout Systems has expanded its data platform to provide the trusted operational context required to build the foundation for enterprise AI. The NetScout data platform observes digital interactions, converts packets into high-fidelity, compact, contextualised...
Month-end reporting moves out of the dark ages
Most organisations generally have a mountain of data at hand such as staff records, customer lists, sales, expenses, emails, complaints, stock levels and supplier details, but analysed only monthly, quarterly or annually. By then, minor issues that should have been...
Your firewall is innocent
Blaming the firewall when a cyberattack gets through is a little like blaming the front door when someone walks into your house wearing a uniform. The problem is not necessarily that the door failed, the problem is that someone found another way in. By Kurt Goodall,...
Even in autonomy, human insight remains
With the advent of AI, IIoT technologies, and digital twins, today’s industrial operators no longer scramble to silence alarms, they focus on how quickly they can interpret the intelligence behind them. This is in contrast to the constant vigilance that came from...
Redefining work for the AI era
The way we work is changing faster than our organisations are changing to support it, writes Sergio Maccotta, senior vice-president and GM of SAP MEA South. From the rise of the Autonomous Enterprise to the case for embedding AI at the very core of business...
Dell 14S is built for students, college and everyday life
Dell Technologies has announced the new Dell 14S, a lightweight everyday Windows laptop designed for students and young adults who prioritise long battery life, portability, design and value. With a modern aluminum chassis, four expressive color options and up to 21...
Ericsson, FIS to enable wallet-led digital financial services
A collaboration between Ericsson and financial technology company FIS aims to catalyse the growing convergence of connectivity and digital financial services. According to Ericsson president and CEO Börje Ekholm, the collaboration aims to pre-integrate FIS fintech...
Busting the myth keeping people away from crypto investing
Ask most people what crypto actually is, and the honest answer is often: not sure, but I have heard it is complicated, risky or not meant for people like me. According to Binance that perception, more than the technology itself, is what keeps most people on the...
Commercial capability, not AI, is Africa’s next competitive advantage
Companies investing heavily in artificial intelligence (AI),a trend that is increasingly being seen across the continent, could fall into the trap of assuming that new technologies are a plug and play solution to bolster profitability. By Dr Helena van Wyk, dean of...
Systems Engineer (Microsoft 365 / Azure / Windows Server) – Pinelands / S/Suburbs – Onsite
ENVIRONMENT:Join a high-performing team committed to delivering exceptional technology services to clients who rely on IT to support their daily operations. They are currently seeking a Systems Engineer to provide expert technical support, trusted advisory services,...
Systems Engineer (Microsoft 365 / Azure / Windows Server) – Pinelands / S/Suburbs – Onsite – Western Cape Cape Town
ENVIRONMENT:Join a high-performing team committed to delivering exceptional technology services to clients who rely on IT to support their daily operations. They are currently seeking a Systems Engineer to provide expert technical support, trusted advisory services,...
Senior Machine Learning Engineer – AI / GenAI at Datonomy Solutions
Role OverviewWe are looking for an experienced Senior Machine Learning Engineer to design, build, deploy and support enterprise-scale Machine Learning, Artificial Intelligence and Generative AI solutions.The role is strongly focused on the productionisation and...
Senior Machine Learning Engineer – AI / GenAI at Datonomy Solutions – Gauteng Sandton
Role OverviewWe are looking for an experienced Senior Machine Learning Engineer to design, build, deploy and support enterprise-scale Machine Learning, Artificial Intelligence and Generative AI solutions.The role is strongly focused on the productionisation and...
Senior Project Manager
Our company is looking for an experienced Project Manager to lead the delivery of strategic regulatory, governance, risk, and compliance initiatives within a highly regulated banking environment. This is an exciting opportunity for a professional with strong financial...
Senior Project Manager – Gauteng Edenburg
Our company is looking for an experienced Project Manager to lead the delivery of strategic regulatory, governance, risk, and compliance initiatives within a highly regulated banking environment. This is an exciting opportunity for a professional with strong financial...
Functional Analyst at Sabenza IT & Recruitment
The Analyst acts as the link between the business and technical delivery teams. The role is responsible for understanding business requirements and translating them into clear, practical functional and technical specifications that can be developed, tested and...
Functional Analyst at Sabenza IT & Recruitment – Gauteng Johannesburg
The Analyst acts as the link between the business and technical delivery teams. The role is responsible for understanding business requirements and translating them into clear, practical functional and technical specifications that can be developed, tested and...
Functional Analyst at Sabenza IT & Recruitment – Gauteng Johannesburg
Sit between the business and the build team. Take business requirements — often incomplete, verbal, or expressed as outcomes rather than needs — and convert them into functional specifications the business can sign off, and technical specifications engineers can...
Systems Engineer (Microsoft 365 / Azure / Windows Server) – Pinelands / S/Suburbs – Onsite – Gauteng Johannesburg
ENVIRONMENT:Join a high-performing team committed to delivering exceptional technology services to clients who rely on IT to support their daily operations. They are currently seeking a Systems Engineer to provide expert technical support, trusted advisory services,...
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